Some airlines at Lille Airport provide a special service for accompanying children travelling by themselves (U.M. service for Unaccompanied Minors).
You can check on your airline's file if it provides a U.M. service departing from Lille Airport: Click here.
All the airlines at Lille Airport allow infants on board their planes, but each airline applies its own rules.
We suggest that you check the airline file for transport conditions departing from Lille Airport: Click here.
Please note: it is no longer possible to register a minor on the passport of one of its parents. Children must have their own passport.
We pay particular attention to the reception and assistance we provide for passengers with reduced mobility, and we are delighted to be able to help you and make your journey easier:
Our assistants greet you and help you, if you so require, to:
To organise the best reception and care for you at Lille Airport, it is important that you request assistance when booking your ticket, at least 48 hours before your departure. This request must be made with your travel agent or your airline when you book. The services at Lille Airport will then be notified of your arrival by the airline.
If you are unable to notify us of your needs 48 hours before your flight, the assistants at Lille Airport will do all they can to make your journey easier, but you may have to wait for them to assist you depending on their availability.
We therefore advise you to arrive at the airport well before your normal check-in time (at least 1 hour 30 minutes before) so that the airport can meet your needs, in time for your flight.
Each airline provides a range of services suitable for the needs of people with reduced mobility or disabled people. Consult your airline file: Click here.
We would like to inform you that the information collected is recorded in a data file by SAS to ensure you benefit from the best reception possible. In accordance with regulations, you can exercise your right to access you personal data and amend them by contacting: information@lille.aeroport.fr
Has your flight been severely delayed or cancelled? Has it been over-booked? The European Union has provided various passenger protection systems, such as support, redirection or reimbursement, compensation, depending on the circumstances met by the passengers. Consult the European Union website for further details: Click here.
Most airlines allow pets to be carried in the cabin or in the hold, under certain conditions.
For further details, please consult your airline's file: Click here.